Jade

Returns Policy

To ensure the safety of all customers during the ongoing Covid-19 pandemic. We are NOT accepting any returns or exchanges at this time. Please ensure your size, color, etc is correct before making your purchase.

Shipping

Orders over $200 ship free. All express shipping orders must be placed by 3:00 pm EST (Monday-Friday). All orders are shipped 24-48 business hours after purchase. We do NOT ship items on the weekends. Please make sure your address is accurate & correct. We are not responsible for lost, missing or returned packages. The customer will have to pay another shipping fee if you (the customer) entered the wrong info. If your tracking number indicates your package has been delivered and you have not received it you must contact USPS directly at 1-800-275-8777.